Privacy Policy

Shiftlabs Sistemas e Aplicativos LTDA

CNPJ (Brazilian company ID): 36.946.644/0001-14

This Privacy Policy describes how we collect, use and protect your personal information when you use our services and products.

1. Information We Collect

We collect information you provide to us directly, such as: • Full name • Email address • Phone number • Company name • Messages sent through the contact form We may also automatically collect technical information, such as IP address, browser type and operating system, to analyze and improve our services.

2. How We Use Information

We use the information we collect to: • Respond to your requests and provide support • Send information about our services and products • Improve our services and the user experience • Comply with legal and regulatory obligations • Protect our rights and legitimate interests

3. Data Sharing

We do not sell, rent or share your personal information with third parties, except: • With service providers who help us run our operations • When required by law or court order • To protect our rights, property or safety • With your express consent

4. Data Security

We implement technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. These include: • Encryption of data in transit and at rest • Strict access controls • Continuous security monitoring • Regular backups

5. Your Rights

Under Brazil’s General Data Protection Law (LGPD), you have the right to: • Confirm whether your data is being processed • Access your personal data • Correct incomplete or outdated data • Request the anonymization, blocking or deletion of data • Withdraw your consent at any time • Request data portability

6. Cookies

We use cookies and similar technologies to improve your experience on our website. You can set your browser to refuse cookies, but this may affect how some features work.

7. Data Retention

We keep your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, contractual and regulatory obligations.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We recommend reviewing this page regularly to stay informed about our privacy practices.

9. Contact

If you have questions about this Privacy Policy or about how your personal data is processed, contact us through the form on our website or through the available support channels.